We'd love to hear from you! Get in touch for support, feedback, or questions
contact@base64toolsonline.com
Usually responds within 24 hours
Monday - Friday: 9:00 AM - 6:00 PM UTC
Weekend support available for urgent issues
• Response Time: Within 24 hours (usually much faster)
• Support Quality: Detailed, helpful responses from our team
• Follow-up: We'll ensure your issue is resolved
• Feedback: We welcome suggestions for improvements
Send us a detailed message and we'll get back to you quickly
Check our FAQ page for answers to common questions
Test our tools first - they might solve your issue immediately
We typically respond to all messages within 24 hours, and often much faster. For urgent technical issues, we prioritize quick responses to ensure you can continue your work without delays.
Please include your name, email, the specific tool you're using, a description of the issue or question, and any error messages you're seeing. The more details you provide, the better we can help you.
Yes! We can help with issues related to our tools, Base64 encoding/decoding problems, and general questions about the technologies we use. For complex coding problems, we'll provide guidance and examples.
Yes, we provide technical support for both individual users and businesses. Whether you're using our tools for personal projects or enterprise applications, we're here to help ensure your success.
Use our contact form and select "Report a Bug" or "Feature Request" as the subject. Include detailed information about the issue or your suggestion. We review all feedback and implement improvements regularly.
No, there's no limit! We encourage you to reach out whenever you need help. Whether it's your first question or your hundredth, we're committed to providing the same level of support and assistance.